Resident Questions for Housing Area Panel
Reference Number: W2.6
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Department |
Housing |
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Date question raised |
20.10.2022 |
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Week of Area Panel |
12.12.2022 |
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Area in city |
West |
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Star rating applied by residents |
2 |
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Deadline for officer response |
Friday 18th November 2022 |
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Name of officer responding |
Robert Keelan |
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Officer job title |
Housing Manager |
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Title of Question |
Vaping |
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Issue: |
A resident at Clarke Court is having on-going problems with the effects of vaping from the flat below. It has been very difficult to get this issue taken seriously or recognised as anti-social behaviour. |
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Background: |
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Action requested by residents: |
Ask for information on measures that can be taken around vaping and for this to be accepted as anti-social behaviour. |
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Officer contact details: |
Robert Keelan. Housing Manager West team.
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Officer Response: |
Vaping is legal and not deemed an environmental nuisance. It is not prohibited in our properties. Residents are also allowed to smoke in our properties, and this includes vaping. Indeed, vape is promoted by the NHS in its smoking cessation program.
The housing team receives complaints periodically regarding smells travelling between properties. This can be cooking smells, cannabis smells or in this instance the smell of vape.
The West housing team are aware of this complaint and have given the affected resident options. A member of the estates team has visited to look at where smells might be permeating.
We have to be realistic as to what we can do in this case and can only enforce the restrictions set out in the tenancy agreement.
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Action: |
The complainant is connected to a Housing Officer in the West Housing Team
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Start date: |
03.11.22
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End date: |
03.11.22
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