All staff please note Date ACTION completed refers to when the requested action is done (or planned to be done if outstanding) not this form is filled in.
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Ref & Date Outstanding actions raised |
Action |
Officer |
Response including what is completed & outstanding |
Is Action Completed or Outstanding? |
Date Action completed or planned completion date? |
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NAO1 (Originally raised Dec 23) |
CCTV Works on the Bates Estate: Bates Estates residents disagreed that this was complete, Justine Harris confirmed there would be a follow up/update to this at the next North AP. |
Justine Harris/Chloe McLaughlin |
Housing has 6 mobile CCTV cameras which are deployed across the city in our fly tipping ‘hot spots’.
A visit to Bates Estates took place to look at possible CCTV locations. The fly tipping, although it is still occurring, is not as frequent as it was. The area identified as being the most affected by fly tipping unfortunately did not have a suitable location for the camera to go without the view being obstructed.
Cameras are next due to be deployed in December/January and Bates Estate is still on the list to be considered. If there is an area in particular that you feel is being fly tipped frequently, please report this to estatesserviceteam@brighton-hove.gov.uk. |
Complete |
16.08.24 |
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NAO2 (Originally raised Dec 23)
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Responsibility for blocked drains/gulleys in Hollingdean. |
Grant Ritchie/ Mikila Beck |
Blocked drains/gulleys can be reported online https://www.brighton-hove.gov.uk/rubbish-recycling-and-streets/streets/report-blocked-rain-gully-or-drain Housing repairs and maintenance do not have a separate in-house drainage team that deal with blocked gulleys for BHCC housing stock. For any housing stock flats or individual dwellings, the Repairs and Maintenance team have our own in house drainage team that will attend. To report a drainage issue residents need to contact the repairs helpdesk on 0800 052 6140 or email @repairshelpdesk |
Complete |
5.08.24 |
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NAO3 (Originally raised Dec 23)
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Questions raised by Hollingdean RA – regarding grass cutting and overgrowth management in and around Hollingdean. Residents not satisfied with explanations/brief given and requested answer in writing on policy decision |
Robert Walker |
Before Area Panel meet City Parks and Housing will have met, a verbal update will be provided by Chloe Mclaughlin, Estates Service Manager |
Complete |
16.08.24 |
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NAO4 (Originally raised Dec 23)
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Outstanding works at Coldean Youth Club – Ongoing – works progressed but still outstanding issues
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Geof Gage/ |
I have tried to make contact with the person involved at Coldean Youth Club by email but have not heard back. I can confirm there is still EDB funds available for an electric heating system if required. Please contact me direct to discuss. |
Complete pending contact from resident group |
06.08.24 |
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NA1 |
Raise resident concerns with CityClean/Parks (specifically raised by Coldean RA) regarding overgrowth around amenities such as lampposts not being managed adequately, also raised concerns about overgrowth in Davey Drive and the surrounding area specifically. |
Justine Harris/ Chloe McLaughlin |
Faulty street lights can be reported online Report a faulty street light (brighton-hove.gov.uk)
We recognise that grounds maintenance across our estates is a concern for residents. Chloe Mclaughlin, Estates Service Manager, is currently working with City Parks to improve the scheduling of work. We are compiling a list of areas that we know need attention.
If you know of areas that need immediate attention please contact estatesserviceteam@brighton-hove.gov.uk for the attention of Chloe Mclaughlin.
We fully support residents who help maintain their estates and the Estates Service Team regularly collect bagged garden waste. if a group of residents have done some work in a communal area. You can ask for a free collection of garden waste by ringing the Estates Service Team on 01273 294769. .
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Complete |
16.08.24 |
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NA2 |
Provide further information to Cllr Raphael Hill regarding recommendations given to those in temporary and emergency accommodation with regards to the safety of properties provided. |
Justine Harris |
Inomation provided to Cllr Hill by email. Residents in temporary and emergency accommodation could raise concerns about the standard of accommodation with the team directly, they can also request a formal review. temporary.accommodation@brighton-hove.gov.uk or phone 01273 294400.
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Complete |
June 2024 |
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NA3 |
Provide a more detailed briefing to residents of North Area regarding the installation of windows, specifically old/broken windows needing replacement and those in communal areas. |
Geof Gage |
Our window programmes have now taken into account replacement of common area windows where these are deemed to be required and necessary according to the survey. We are working around estates with our programme and have a 5-year programme of properties. Bates Estate windows are on this years programme and next finacial year which will see the conclusion of works at the estate. |
Complete subject to any feedback on specific area |
12.06.24 |