Decision - Customer Feedback Report
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Decision details
Customer Feedback Report
Decision Maker: Audit & Standards Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
Report on Customer Feedback which includes
information on complaints and compliments about services delivered
by the council. This report focuses on quarter one of 2016/17 and
compares the results with performance through 2015/16.
Decision:
1) That the Committee note the report.
2) That the Committee agree to receive a similar report four times a year.
Report author: Brian Foley
Publication date: 28/09/2016
Date of decision: 27/09/2016
Decided at meeting: 27/09/2016 - Audit & Standards Committee
Accompanying Documents: