Decision - Annual Customer Insight Report 2019/20
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Decision details
Annual Customer Insight Report 2019/20
Decision Maker: Policy & Resources Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Decision:
RESOLVED: That the Customer Insight Annual Report for 2019/20 as set out in Appendix 1 to the report be noted and that the committee provides support and challenge to officers to further improve customer experience and customer satisfaction with the council.
Report author: Rima Desai
Publication date: 09/07/2020
Date of decision: 09/07/2020
Decided at meeting: 09/07/2020 - Policy & Resources Committee
Accompanying Documents: