Decision - Customer Experience Strategy 2019
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Decision details
Customer Experience Strategy 2019
Decision Maker: Policy, Resources & Growth Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Decision:
RESOLVED: That the Committee -
(i) Approved the Customer Experience Strategy as set out in
Appendix 1 for the purposes of further engagement with customers and staff.
(ii) Noted that the developed Customer Experience Strategy would
be brought back to the Committee for final approval following the engagement with customers and staff after the elections in 2019/20.
Report author: Rima Desai
Publication date: 21/03/2019
Date of decision: 21/03/2019
Decided at meeting: 21/03/2019 - Policy, Resources & Growth Committee
Accompanying Documents:
PDF 226 KB