Decision - Council Performance Update
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Decision details
Council Performance Update
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
This report presents the 2023/24 year end key performance indicators (KPIs) performance update for noting by Cabinet and seeks Cabinet approval for KPIs and associated targets for 2024/25.
Decision:
1) Cabinet notes the progress made in relation to delivering the Council Plan in 2023/24 as outlined in section 3 and with full details in appendix 1.
2) Cabinet approves the recommended Corporate KPI set and the proposed targets these KPIs for 2024/25 as detailed in section 4.
3) Cabinet notes the report in line with the requirement of Housing Ombudsman’s Complaint Handling Code as detailed in section 5 and with full details in appendix 2.
Report author: Luke Hamblin
Publication date: 19/07/2024
Date of decision: 18/07/2024
Decided at meeting: 18/07/2024 - Cabinet
Accompanying Documents:
PDF 2 MB