Decision - Annual Customer Insight Report 2021/22
navigation and tools
Find it
You are here - Home : Council and Democracy : Councillors and Committees : Decision details
Decision details
Annual Customer Insight Report 2021/22
Decision Maker: Policy & Resources Committee
Decision status: For Determination
Is Key decision?: No
Is subject to call in?: No
Purpose:
The annual Customer Insight Report giving
information about the customer experience of those contacting or
using council services in 2021/22.
Decision:
RESOLVED: That the Committee noted the Customer Insight Annual Report for 2021/22 as set out in Appendix 1 and provides support and challenge to officers to further improve customer experience and customer satisfaction with the council.
Report author: Rima Desai
Publication date: 07/07/2022
Date of decision: 07/07/2022
Decided at meeting: 07/07/2022 - Policy & Resources Committee
Accompanying Documents:
PDF 418 KB