Decision - Improving the Culture of Environmental Services
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Decision details
Improving the Culture of Environmental Services
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
This report provides update to Cabinet on
progress with the culture change and service improvement programme
for Environmental Services. The programme of work follows the KC
report published in November 2023, that exposed a toxic culture and
significant and systemic issues to be addressed within the
service.
Decision:
That Cabinet:
1) Agrees to note this update report, having indicated its support of the further efforts to ensure lasting changes in the culture of Environmental Services so that residents see visible improvements and benefits.
2) Approves a Service Recovery Programme investment budget of £0.892m for 2025/26 (£0.532m revenue and £0.360m capital), the funding of which is outlined in the financial implications, enabling the service to continue to drive the change needed.
3) Notes the investment of £3.875m required in 2025/26 to purchase replacement Environmental Services vehicles including vehicles for food waste collection.
Report author: Rachael Joy
Publication date: 16/05/2025
Date of decision: 15/05/2025
Decided at meeting: 15/05/2025 - Cabinet
Accompanying Documents:
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