Issue - items at meetings - Leaseholder engagement update
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Leaseholder engagement update
Report of Executive Director Housing, Neighbourhoods & Communities
Resolved: That the committee notes the report.
64.1 The Committee considered the report presented by Glyn Huelin (Head of Housing Repairs & Improvement).
64.2 The report updated the Committee on work being undertaken to improve engagement with council leaseholders and housing services to leaseholders. The report also provided an overview of how leasehold services are delivered.
64.3 Councillor Leo Littman was informed that disputes will be covered in a review of all stages of performance reporting, including historic disputes. Major works will be reported to the Housing Committee via the work plan.
64.4 Councillor David Gibson was informed that supported leaseholder residents have always been included, this was the same for none resident leaseholders. Martin Reid informed Councillor Gibson that some right-to-buy residents found home bills a challenge, however, only resident leaseholders would be supported. The review of interest rates was in the work plan and would be shared with Members.
64.5 Resolved: The committee noted the report.