Issue - items at meetings - Housing Repairs Update
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Housing Repairs Update
Meeting: 17/11/2021 - Housing Committee (Item 42)
42 Housing Repairs Update 
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Decision:
RESOLVED:
2.1 That Housing Committee note progress and next steps with regard to addressing the backlog of housing repairs.
Minutes:
42.1 The Head of Housing Repairs & Maintenance introduced the report to the committee.
Answers to Committee Members Questions
42.2 Councillor Williams raised a question relating to progress and was informed that feedback will be given to the committee and updates were being given to residents via the Home-In magazine along with talking to residents directly. Contact will be improved when the new IT system is installed next year.
42.3 Councillor Platts raised a question relating to dates for kitchen and bathroom improvement works and was informed that the council are working on dates, following delays from the pandemic, no dates can be given at the moment, however, officers are working together to move this forward.
42.4 Councillor Barnett raised questions relating to number of pre visits to properties prior to works being carried out and was informed that depending on the job, usually only one visit would be required, however, it may be more.
42.5 Councillor Mears raised questions relating to the number of additional services, increase in costs. The councillor stated they were concerned and was informed that less staff transferred from ‘Mears’ than expected and the additional staff recruitment was the resource service and increase in costs.
42.6 Councillor Hugh-Jones stated that there were problems with ‘Mears’ before the contract was moved in-house and the back log was due to the pandemic.
42.7 Councillor Mears considered the management of the contract to be an issue and noted that the monitoring officer had support the councillor’s previous comments and the TPC contract was a light touch contract.
42.8 A vote was taken, and the committee unanimously agreed the recommendations.
RESOLVED:
2.1 That Housing Committee note progress and next steps with regard to addressing the backlog of housing repairs.