Agenda item - Complaints Update

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Agenda item

Complaints Update

Report of the Head of Legal & Democratic Services (copy attached).

 

 

 

Minutes:

9.1             The Committee considered a report of the Head of Legal & Democratic Services in relation to the Complaints Update. The report updated the Committee on allegations about Member conduct following the last report to the Committee in April 2013. A summary of the decision for complaints that have been closed was set out at Appendix A to the report.

 

9.2             The Head of Legal and Democratic Services confirmed that the introduction of the new procedures had allowed for a much faster response to potential complaints. The Complaints Manager also thanked the independent co-optees for their input which was helpful and insightful.

 

9.3             RESOLVED: That the Committee not the report.

Supporting documents:

 


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