Agenda item - Performance Report Q2 2014/15

(copy attached).

24.1      The Head of Income, Inclusion & Improvement presented a report that covered Housing Management Performance during Quarter 2 of the 2014/15 financial year. The Head of Income, Inclusion & Improvement stated that the table provided figures and a RAG rating system against key performance indicators adding that the intention of the report was to provide Area Panels with information on Housing services performance and, as with previous versions of the report, comments and feedback on its presentation was welcomed to improve future versions.

24.2      Barry Hughes noted the housing stock figure had reduced from 11,687 to 11,576 and asked if this was due to right to buy sales and stock transfer to Seaside Community Homes.

24.3      The Head of Income, Inclusion & Improvement confirmed that the stock figure had reduced and often fluctuated up and down.

24.4      The Chair asked why there no previous figures for ‘repairs completed at first visit’.

24.5      The Head of Income, Inclusion & Improvement clarified that this was a new category in response to issues raised by tenants.

24.6      Tom Nyhuus stated that the term Sheltered Housing should be amended to Senior Housing as recently agreed by that group.

24.7      The Head of Income, Inclusion & Improvement noted that the report had been prepared in advance of the agreement to change the group’s name and the new term would be used as soon as it was ratified by Housing Committee.

24.8      RESOLVED- That the report be noted.