Agenda item - STAR Survey Results
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Agenda item
STAR Survey Results
- Meeting of Housing Management Panel: Central Area, Wednesday, 3rd December, 2014 2.00pm (Item 25.)
- View the background to item 25.
(copy attached).
Minutes:
25.1 The Panel considered a report that provided feedback from a satisfaction survey carried out by Housemark of a selection of council tenants in June 2014. The results provided an up-to-date and statistically significant indication of customer satisfaction on a range of council services.
25.2 Tom Nyhuus enquired as to the other six authorities that had been benchmarked.
25.3 The Head of Income, Inclusion & Improvement stated that the six authorities were similar sized council organisations.
25.4 RESOLVED- That the report be noted.
Supporting documents:
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