Agenda item - Performance Report

(copy to follow).

5.1       The Head of Tenancy services presented a report that covered Housing Management Performance during Quarter 2 of the 2015/16 financial year. The Head of Tenancy services stated that the table provided figures and a RAG rating system against key performance indicators adding that the intention of the report was to provide Area Panels with information on Housing services performance and, as with previous versions of the report, comments and feedback on its presentation was welcomed to improve future versions.

5.2       In response to Roy Crowhurst, The Head of Tenancy services confirmed they can find out why properties are viewed and turned down. Roy suggested having a letting agency that would show possible tenants photos of all the available properties to save time and resources.

5.3       The panel all agreed and Councillor Barnett suggested the Ward Councillors are alerted to any vacant properties. The Head of Tenancy services agreed to bring feedback on this to the next area housing panel.

5.4       Councillor Gilbey noted that the figures displayed in table 4.5.2 did not match the data shown on the map. It was confirmed that the Head of Tenancy services would check with Tom Scanlon and have these results amended before Housing & New Homes Committee.

5.5      RESOLVED- That the report be noted.