Agenda item - Welfare Reform Changes

(copy attached).

24.1    The Performance & Improvement Officer presented the report and summarised the changes to benefits. It was stated that universal credit would be introduced next month and that it was likely to initially have a significant impact on a small number of people.

24.2    It was explained to the Panel that everything would now have to be managed online by the claimer. Claimers had been contacted and given advice regarding online payments.

24.3    Residents queried how easy it would be for people to set up bank accounts. The Officer stated to the Panel that the government had been in discussions with high street banks  to ensure everyone can get a basic bank account. 

24.4    It was queried how the other services would be able to handle the extra people, especially the Citizens Advice Bureau. The Officer commented that the Council had provided some support; for example, in the set-up of the Moneyworks service to help all residents of the city.

24.5    RESOLVED – That the report be noted.