Agenda item - Quarter 2 Performance Report
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Agenda item
Quarter 2 Performance Report
- Meeting of Housing Management Panel: North Area, Thursday, 10th December, 2015 7.00pm (Item 20.)
- View the background to item 20.
(copy attached).
Minutes:
20.1 OdodoDafe gave a brief overview and presented the report noting customer satisfaction in terms of survey response is very good. She stated that there was an issue regarding internal referred calls creating issues as calls are bound out, as a result the figures will look different next quarter.
20.2 Councillor Yates stated that the number of tenants on 4.0.2 on page 29 doesn’t add up to total of all number above it.
20.3 Ododo Dafe apologised for the error.
20.4 RESOLVED – That the panel agreed to note the report.
Supporting documents:
-
Area Panel - Draft Housing Management Performance Report Quarter 2 2015-16 v2.0, item 20.
PDF 471 KB View as HTML (20./1) 340 KB