Agenda item - STAR (Survey of Tenants and Residents) Survey 2016
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Agenda item
STAR (Survey of Tenants and Residents) Survey 2016
- Meeting of Housing Management Panel: West Hove & Portslade Area, Tuesday, 6th December, 2016 2.00pm (Item 26.)
- View the background to item 26.
Report of the Executive Director for Neighbourhoods, Communities & Housing (copy attached).
Minutes:
26.1 The Head of Income Involvement & Improvement introduced the report and highlighted:
· The postal survey was sent to a randomly selected sample of 3000 tenants and had received a higher response rate from the previous year.
· There were two areas where the satisfaction rate had been reduced, these being: the overall quality of homes; and neighbourhoods as a place to live.
· There will be a short article in the next edition of Homing In and a further, more detailed article in the spring edition outlining the findings.
26.2 RESOLVED – That the Panel agreed to note the report.
Supporting documents:
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STAR Area Panel brief v0.3, item 26.
PDF 223 KB
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HNH Committee Report STAR 2016 v0.3, item 26.
PDF 237 KB