Agenda item - Repairs & Improvement Handbook
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Agenda item
Repairs & Improvement Handbook
- Meeting of Housing Management Panel: West Hove & Portslade Area, Tuesday, 4th April, 2017 2.00pm (Item 34.)
- View the background to item 34.
Report of the Executive Director for Neighbourhoods, Communities & Housing (copy attached).
Minutes:
34.1 Perrin Horne, Customer Service Manager, introduced the report and highlighted the following:
- The original review of the Repairs & Improvement Handbook was completed in 2011 and there had not been any major changes or updates since this review.
- The report had been presented at the Service Improvement Group (SIG) and it would be reported to the Senior Housing Action Group (SHAG).
- The handbook would be published online; however, hard copies would be available with the Housing Department and Customer Repairs team if requested by residents.
- The online version of the handbook would provide links to different sections on the website.
34.2 RESOLVED – That the Panel agreed to note the report.
Supporting documents:
- Repairs Handbook briefing note, item 34. PDF 150 KB View as HTML (34./1) 18 KB
- Repairs Handbook DRAFT v1, item 34. PDF 465 KB View as HTML (34./2) 159 KB