Agenda item - Housing Performance Report

Housing Performance Summary and Q2 Report (copies attached)

20.1    Hilary Edgar presented the performance report stated tenant’s concerned over going in to too much by way of details contained within. She further stressed that one of the main purposes of area panels is for resident reps and tenants to scrutinise them.

20.2    Residents had the following enquiries, concerns and statements:

·         Stated it was a positive sign that that no evictions have taken place and gave positive feedback to the services BHCC provide

·         Requested what the expectation of numbers of roll out for BN2 postcode will be

·         Enquired if Mears pre-inspect all houses before new tenants move in

·         A Resident Inspector gave a negative critique on some of Mears’ work on houses, they stated there were many little issues that needed to be addressed as families were just about to move in

20.3    The Chair praised the eviction record and the preventative measures BHCC takes to