Agenda item - Residents' Question Time

9.1       (Item 2 – Estate Inspections)

9.2       Residents had the following enquiries, concerns and statements:

·         Estate inspections were not useful as it was revealed that no action had been taken

·         Residents requested clarification of the new field officer’s role

·         It was emphasised that a better line of communication between BHCC and residents was of high importance

9.3       Officers had the following response to residents’ concerns, enquiries and statements:

·         Officers stated that the role of field officers were still being defined, resident’s feedback and suggestions were welcomed

·         It was clarified that the results following estate inspections would not be fed back to residents as they were private

·         Officers clarified that providing information without breaching resident’s confidentiality was an important distinction that had to be adhered to strictly and at all times

9.4       The Chair stated that residents of North ward should be included in future discussions.

9.5       AGREED – that the response was satisfactory.