Agenda item - Housing Management Performance Report Quarter 1

27.1    An officer gave a brief overview of the Housing Management Performance Report Quarter 1, various points of information were presented including that BHCC now had access to the system and were able to see when people’s rent payments were in arrears and that a special focus on rent collection was under way.

27.2    Residents hade the following enquiries, statements and concerns:

·         It was enquired if windows replacement constituted major works

·         Summary of lifts was confusing

27.3    Officers responded with the following:

·         It was confirmed that windows replacement did not constitute major works

·         Clarified the results regarding lifts

27.4    RESOLVED – that the panel note the report.