Agenda item - Update on Procurement of the Main IT System for Housing

Report of Executive Director for Neighbourhoods, Communities & Housing (copy attached).

(1)            That the Housing & New Homes Committee notes the contents of this report.

75.1   The Committee considered a report of the Executive Director, Neighbourhoods, Communities & Housing which updated members on progress made on the procurement of, and project to implement, a new housing management IT System for Housing Services. The contract for the new system had now been awarded to Northgate Public Services (NPS). The aim was for the first phase deliverables to go live in September 2020. The second phase deliverables target date was in December 2020 (depending on how well the initial phase had bedded in), and the third and final phase deliverables was March 2021. The report was presented by the Head of Income, Involvement & Improvement.

75.2    Councillor Mears thanked officers for the report and commented that the IT system would take a long time to implement.  She asked if the committee could be reassured that by the time the IT System was in place it would not be out of date.  The Head of Income, Involvement & Improvement confirmed that officers could not guarantee that the system would be completely up to date when fully implemented. However, if there were updates they would be added to the system. Officers were confident that the company were keeping up to date with developments in this field.  

75.3    Councillor Cattell was pleased to see the work being carried out and commented that a brand new system in the Planning Team had made a significant difference. A company such as Northgate Public Services would provide updates to the system.

75.4   RESOLVED:-

(1)            That the Housing & New Homes Committee notes the contents of this report.