Agenda item - Chair's Communications
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Agenda item
Chair's Communications
- Meeting of Housing Management Panel: East Area, Monday, 16th December, 2019 7.00pm (Item 31.)
- View the background to item 31.
Minutes:
31.1 The Chair provided the following communications:
“This year is the 100th anniversary of the Addison Act, which led to councils becoming large scale builders of social housing. To mark the centenary, we will have a presentation later from Alan Cooke, in the meantime, please enjoy the cake and other treats.
Housing Customer Services continue to receive reports of suspected drug use from residents of estates across the city. In all cases the reporter is advised to contact the police directly with information of any suspected criminal activity. It is difficult for action to be taken without details for example, where and when the suspected drug use is happening, as well as who could be responsible. This is why Housing Customer Services offer diary sheets to residents to capture this, as well as working closely with Environmental Services and the Police to try and combat instances of drug use.”
31.2 Residents expressed concern regarding the process in place which appeared to often lose logs of calls made to BHCC.
31.3 The Chair noted that members ought to keep diaries with information for field officers.
31.4 An Officer stated that residents keeping diaries should retain the serial report number provided by the Police. It was further stated that by engaging online, BHCC were also able to use resident’s email addresses to keep track of their evidence.