Agenda item - Healthwatch Post Discharge Patient Project

24.1    This item was introduced by David Liley, Healthwatch Brighton & Hove Chief Officer. Mr Liley outlined the survey project and answered members’ questions.

24.2    Cllr McNair asked a question about the use of volunteers. Mr Liley responded that Healthwatch uses its own volunteers for the project, but has also developed links with local NHS Trust volunteers and with volunteers from the city universities.

24.3    Cllr McNair asked a question about the expansion of the project. Mr Liley responded that the project was dependant on funding from the NHS and the city council, and that Healthwatch is currently talking to both about future funding.

24.4    Cllr Grimshaw asked a question about the accuracy of the information Healthwatch received on the needs of patients referred to the project, particularly in terms of whether additional sensory needs or dementia are being picked up. Mr Liley responded that Healthwatch has only had to escalate serious concerns about four of over 2000 patients surveyed. This suggests that NHS providers are accurately assessing and recording patient needs.

24.5    The Chair thanked Mr Liley for his contribution to the meeting.