Agenda item - Council Service Delivery

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Agenda item

Council Service Delivery

Proposed by Councillor Wilkinson on behalf of the Labour Group.

Minutes:

76.1         The Notice of Motion as listed in the agenda was proposed by Councillor Wilkinson on behalf of the Labour Group and formally seconded by Councillor Appich.

 

76.2         Councillor Brown moved an amendment on behalf of the Conservative Group which was formally seconded by Councillor Simson.

 

76.3         Councillor Clare moved an amendment on behalf of the Green Group which was formally seconded by Councillor Druitt.

 

76.4         Councillor Wilkinson confirmed that he was willing to accept the Green amendment but not the Conservative amendment.

 

76.5         The mayor noted that the Green amendment had been accepted and put the Conservative amendment to the vote which was lost by 11 votes to 23.

 

76.6         The mayor then put the following motion as amended to the vote:

 

This Council:

1.  Notes the high volume of complaints that Councillors receive from residents concerned about performance of somecouncil services from missed refuse, recycling and garden waste collections; to overgrown weeds; to graffiti and litter on our streets, beaches and in our parks; to mismanagement of parking permits; and the general maintenance, upkeep and cleanliness of our city;

2.    Notes that the Council’s own 2020-21 year-end Corporate KPI results reflect the pandemic, as well as demonstratingcomplaints from residents, and show the Council is performing below-target on the delivery of some essential services, and that some of these issuesare systemic and long-running; and also reflect the impact of cuts to public services made by government;

3.   Recognises the challenges the pandemic has presented, and thanks and acknowledges the hard work council staff have undertaken over the past year, particularly as less than 10% were furloughed;

4.    Recognises also, however, that despite ongoing pandemic-related challenges, residents are right to expect improvements to the delivery of council services.

 

This Council resolves to ask the Policy & Resources Recovery Sub-Committee to request:

1.     A new report to every meeting of the sub-committee outlining the council’s steps to recovery in the following service areas:

·      waste and refuse collection,

·      parking permits

·      street cleanliness

with the opportunity to ask questions of responsible senior officers and receive feedback on any recommendations and progress;

 

2.     A report to an upcoming meeting of the Policy & Resources Recovery Sub-Committee outlining the council’s roadmap to developing digital service delivery with inclusion at its heart.

 

76.7         The mayor confirmed that the motion had been carried unanimously.

 

Supporting documents:

 


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