Agenda item - Housing Performance Report Quarter 4 - 2022/23

RESOLVED:

2.1      That Housing & New Homes Committee notes the report.

8.1      The Assistant Director Housing Management introduced the report to the committee.

8.2      Following questions the Committee Members were informed that: the higher volume of complaints helps to make improvements and any upheld complaints are being looked at; works can take 3 months if they are complex; rent collection delays due to universal credit are being resolved; changes to rents for Seaside Homes are being implemented; gas safety checks are a priority and forced access will be used if absolutely necessary; there has been a large migration over to universal credit and this has resulted in rents being paid in arrears, and the council are working with residents to resolve this; money advice services are available and it is noted that the eviction target is zero; the council are working with landlords before serving eviction notices, and process is protocol driven; landlords compliance is preferred; boilers are being monitored and there is a pilot on heat pumps; energy plans are being looked along with voltaic panels; solar panels are installed when right for the building; new homes in Portslade and Charles Kingston Gardens are not included in the report; timescales on buying properties vary greatly.

          Vote

8.3      A vote was taken, and the committee agreed the recommendations unanimously.

RESOLVED:

2.1      That Housing & New Homes Committee notes the report.