Agenda item - Resident's Questions - 2 & 3 Star

15:10 – 35 Minutes

7 – RESIDENT’S QUESTIONS - 2 & 3 STAR

C3.1 – Repairs Online Portal.

The Chair read the response to this question which can be seen on page 37 of the agenda.

Norman Williams stated that once a job number is raised, there was no way for residents to keep track of communal repairs. The Chair stated that the system was being implemented and would be running within 18 months.

Councillor Shanks stated that it was unacceptable for the IT system implementation to take 18 months. Martin Reid explained that it would take time to integrate multiple complex housing database systems onto one IT platform.

Chris Vine questioned whether it was possible to compile an annual statement for each property so that the housing Committee could identify major issues in housing stock.

C3.2 – Maintenance of Drains and Gutters

The Chair read the response to this question which can be seen on page 38 of the agenda.

Martin Reid stated that contractors had been brought in to support with planned preventative work, including a proactive gutter clearance programme.

Norman Williams stated that six months from reporting damaged and clogged drains at Essex Place, no work had yet been done which had led to flooding.

C2.1 Delays to Community Workshop at Craven Vale

The Chair read the response to this question which can be seen on page 60 of the agenda.

Alan Cooke stated that a commitment from the Council that the proposed £80,000 was still available and was informed by Justine Harris that the final budget would be ready by February.