Decisions for issue Customer First in a Digital Age

That the Committee:

1)    Approves the three year investment in the proposed Customer First in a Digital Age (CFDA) Programme as set out in this report at paragraphs 4.12-4.20.

2)    Approves the use of a CFDA Investment Fund, CFDA Investment Reserve and the associated revenue and capital expenditure for 2016/17.

3)    Notes that expenditure after 2016/17 will be subject to available funding and approval of fully funded annual Capital Investment Programmes by Budget Council in February 2016.

4)    Grants delegated authority to the Chief Executive and Section 151/Chief Financial Officer to implement the programme including authorisation of the use of the investments approved at recommendation 2.1, subject to Contract Standing Orders.