Issue details - Housing Management Customer Access Strategy
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Issue details
Housing Management Customer Access Strategy
Report feeding back on the findings of the
customer access review and "mystery shopping" exercises. To seek
approval of the broad principles that have come out of this work
agreement.
Decision type: Key
Reason Key: Affects more than 2 wards;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Decision due: 3 Mar 2010 by Cabinet Member for Housing
Lead member: Cabinet Member for Housing
Lead director: Director of Adult Social Care & Health
Department: Adult Social Care & Housing
Contact: Email: nick.hibberd@brighton-hove.gov.uk Tel: 01273 293756.
Consultation process
Residents of the 'mystery shopping group' and Housing Management Consultative Committee
Decisions
- 03/03/2010 - Housing Management Customer Access Strategy
Agenda items
- 03/03/2010 - Housing Cabinet Member Meeting Housing Management Customer Access Review 03/03/2010
Documents
- Housing Management Customer Access Strategy