Decisions for issue Council Performance update

1)             Cabinet notes the progress made in relation to delivering the Council Plan in 2023/24 as outlined in section 3 and with full details in appendix 1.

2)             Cabinet approves the recommended Corporate KPI set and the proposed targets these KPIs for 2024/25 as detailed in section 4.

3)             Cabinet notes the report in line with the requirement of Housing Ombudsman’s Complaint Handling Code as detailed in section 5 and with full details in appendix 2.