Issue details - Customer Access Phase 2

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To seek Cabinet Member approval in the suggested actions that will form Phase 2 of the Housing Management Customer Access project

Decision type: Key

Reason Key: Significant impact on 2 or more Wards;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Decision due: 20 Oct 2010 by Cabinet Member for Housing

Lead member: Cabinet Member for Housing

Lead director: Director of Housing, Culture & Enterprise

Department: Adult Social Care & Housing

Contact: Ododo Dafe, Head of Income, Involvement & Improvement Tel: 01273 293201.

Consultation process

Residents and staff will continue to be involved and consulted in all stages of this work.