Issue details - Annual Customer Insight Report 2021/22

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Issue details

Annual Customer Insight Report 2021/22

The annual Customer Insight Report giving information about the customer experience of those contacting or using council services in 2021/22.

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 19/07/2022

Decision due: 7 Jul 2022 by Policy & Resources Committee

Decision due: 7 Jul 2022 by Policy & Resources Committee

Lead director: Executive Director for Governance, People & Resources

Contact: Rima Desai, Assistant Director, Customer, Modernisation & Performance Insight Email: rima.desai@brighton-hove.gov.uk Tel: 01273 291268, Luke Hamblin, Development Mnager Customer Experience Email: luke.hamblin@brighton-hove.gov.uk Tel: 01273 291496, Victoria Paling, Development Manager Customer Services Email: victoria.paling@brighton-hove.gov.uk Tel: 01273.

Decisions

Agenda items

Documents

  • Annual Customer Insight Report 2021/22  

 


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